Volunteer programs
A page on a community volunteer center that announces your training sessions and links to your volunteer page.
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Get results in days, not monthsResults in days, not monthsThis page explains the citation and link work we do for hospice agencies: cleaning and matching listings, finding relevant professional and community sources, building a few good links through real relationships and steering clear of shortcuts. We are an online marketing company. We do not promise rankings, and we do not buy links.
Start here
Citations and links do different work. A citation is a listing of your agency's name, address and phone number on another site, and its job is consistency: when the same facts appear everywhere, search engines trust them. A link is a reference from another site to yours, and it works as a vote of confidence from a place that families, professionals or search engines respect. Both help your hospice agency appear in the places people look. Neither works well when it is rushed or bought in bulk.
In a regulated field, there is a third consideration: some ways of getting mentioned are not allowed or are risky. Paying for referrals, trading favors with a referral source or joining a directory that charges per patient lead raise real compliance questions. We do not do any of that, and we recommend you ask your counsel before joining any program that places your name in front of patients or professionals for a fee.
Where to be listed
| Source type | Examples | What we check |
|---|---|---|
| General business and map data | Major search engines, map platforms, data aggregators | Name, address, phone and category are identical everywhere |
| Healthcare and Medicare listings | Official provider directories that list certified agencies | Your listing matches your real name and contact details; changes follow your compliance process |
| State and national hospice organizations | State hospice associations and the national hospice and palliative care organization | Membership listings, member directories and event pages that link to you |
| Aging and caregiver networks | Area agencies on aging, senior resource guides, caregiver support groups | Whether the page is current, and whether your inclusion is allowed by their rules |
| Hospital and facility resource pages | Discharge resource lists, community partner pages, facility directories | Whether the listing follows the institution rules; we never ask for preferential placement |
| Community and faith groups | Congregations, civic clubs, volunteer centers | Real relationships, such as volunteer training or an educational talk |
| Local news and nonprofits | Community calendars, grief support events, memorial days | Accurate event pages and a clear link to your site |
| Job boards and career pages | Local employer listings, nursing school boards | Whether the page links to your careers page, not only your home page |
The compliance edge
A thoughtful link plan is also a list of things to avoid. We steer clear of paid directories that sell lead exposure by the patient, because payment tied to referrals can implicate federal and state rules, and your counsel should decide anything of that kind. We avoid arrangements where a facility, physician practice or funeral business is offered anything of value for linking or recommending you. We avoid link networks, bulk packages and guest post farms, which search engines discount and sometimes penalize.
Instead, we look for mentions that come from the work you already do: a talk at a caregiver group, a volunteer training announcement, a grief support event listed on a community calendar, a membership page of a professional association. Those links are modest, relevant and safe, and they build the same signals a search engine looks for.
When in doubt, we ask you and your compliance officer before we reach out. This page is marketing guidance, not legal advice.
Outreach ideas
Training and recognition
A page on a community volunteer center that announces your training sessions and links to your volunteer page.
Caregiver and senior groups
An invitation to speak about what end of life care includes. The host's event page can mention and link to you.
Membership and events
Your listing in a state or national association directory, and event pages where your staff present.
Student placements and job boards
A careers or clinical placement page linked from a school resource list, where permitted.
Community remembrance
Listings for remembrance gatherings, written with sensitivity and linked to your bereavement information.
Calm, factual stories
A feature about a volunteer program or a staff milestone, written with consent and approved by your leadership.
Our routine
We search for your name, old names, phone numbers and addresses and list every place they appear, including duplicates.
One set of facts is approved by you: legal name, address or service area, phone, hours of the admissions line, categories and a short description.
We update the listings that matter, claim the ones you control and request removal of duplicates and stale entries.
We list the associations, community groups and institutions already connected to your work, and note which ones have a page where a mention is natural.
Requests are short, honest and reviewed by you. We never offer anything in return for a link.
We record each listing and link, check it periodically and update details when your agency changes.
The master record
| Detail | Why it gets out of sync | How we keep it clean |
|---|---|---|
| Legal and public name | A rebrand, a merger or an old DBA name | One approved name, with older names mapped for cleanup |
| Phone number | A new admissions line or a tracking number added to one site | One main number everywhere, with tracking numbers used only as secondary lines |
| Address or service area | An office move, or a service area added later | Matching address on every listing, or a service-area setting where patients do not visit |
| Website address | A new domain or a changed page path | Every listing points to a live page; old pages redirect |
| Categories and description | Each directory lets you describe yourself differently | A short approved description and category list for each site to follow |
| Hours of the admissions line | Holiday schedules and after-hours coverage | A single statement of when a person answers, kept current |
Keeping it healthy
Listings drift because nobody owns them. A new administrator changes the main number, a data company copies an old record or a directory merges two agencies with similar names. After a year the same agency may appear with three phone numbers and two addresses, and a family who tries the wrong one gives up. A short review twice a year, with one person responsible, prevents most of this. We keep the master record and the list of listings, and we send you a short change note whenever something is updated.
Links need the same habit. A community calendar page that linked to your volunteer training last spring may be gone this year. A professional association may reorganize its directory. We check periodically, fix what broke and thank the people who linked to you, because the relationship is worth more than the link.
All of this supports the rest of your presence. Accurate citations help the map profile described on the local SEO page, and good links help the pages described on the SEO page.
Pricing
Citation questions
Citation management is included in every Organic Growth plan: $1,495 a month for Silver, $2,495 for Gold and $3,495 for Platinum. There is no setup fee and no contract.
A citation is a listing of your name, address and phone on another site. Matching citations help search engines trust your information, and they help families and referral partners reach the right number. A hospice agency that moved or changed names often has stale listings that quietly cost calls.
Some directories charge for listings, and others sell leads or referrals. Anything tied to patient referrals can raise legal questions, so ask your counsel first. A plain listing for a flat fee is different from payment per patient, and we help you tell them apart.
No. We do not buy links, run link networks or offer anything of value in exchange. We look for honest mentions from partners and sources that already know your work.
Hospitals and facilities decide that by their own policies, and patients generally have a choice of provider. We never ask for preferential placement. If a community resource page is open to all qualified providers, we help you provide accurate information.
Many corrections take effect within a few weeks, though some sites are slow or ask for verification. We keep a list of each request and its status, and we do not promise dates for outside sites.
A few relevant, honest links often matter more than many weak ones. For a small hospice provider, the most valuable are usually from professional associations, community organizations and institutions that know your team.
We map every old name and number, update the main listings first, redirect the old site to the new one and keep a record so reviews and links are not lost. We recommend telling referral partners before the change goes live.
Explore more
Get in Touch
Send us the agency name and any old names or phone numbers you have used. We will find the listings, note the conflicts and suggest a short, sensible list of community links to pursue. Ring 610-825-4363 or email hello@getphound.com and our CEO will join the call.
